Berry Appleman & Leiden is among the world’s largest immigration law firms and growing at a fast pace. As the firm grows, the IT organization is aggressively using cutting-edge technologies such as RPA and AI to automate and optimize legal services.

Under the leadership of Vince DiMascio, chief information and technology officer at BAL, the firm has deployed many AI capabilities. They include machine learning for describing data and predicting outcomes, computer vision for classifying extracting information from documents and natural language processing for interpreting requests for information. In addition, robotic process automation tools from UiPath, in tandem with the programming language Python and ServiceNow Orchestration, are being used to automate rote processes.


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